Terms & Conditions

What is Locked In Live Escape Games?

Locked in Live Escape Games is a real-life room escape game based on the popular computer and mobile phone escape games. Escape games are the newest craze sweeping the nation – a fun, team-building, brain-busting experience! After entering a room with your team of up to 6 people, the door is locked behind you. 60 minutes are on the clock! You must work together in order to find clues and solve puzzles that will lead you to your escape. It is part scavenger hunt and part puzzle game.

Do I need any special knowledge or skills? Can my kids participate?

No, this is suitable for anyone ages 12 and up who is willing to have fun and keep an open mind. Children under 16 are welcome in the rooms with adult supervision. Participating in the activity may require climbing a flight of stairs to enter the building at certain locations

Can I do a corporate team building event?

Absolutely! We can arrange customized events on site of up to 15 people to meet you team building needs. Please see the Corporate/Birthday section of our website.

What time do I need to arrive?

Please arrive 10 minutes before your scheduled time as events will start promptly. If you don’t know when that is, you probably won’t be making it out.

Where can I park?

Large carpark is available next door to Abergele bowling green on Water Street. It is just a 1 minute walk to our venue.

Can I come at a time that’s not listed in the schedule?

Please contact us for special arrangements and we will try to accommodate you.

Do you have team competitions?

Competitions between teams are available. These must be arranged as a special event. Please contact us below and we will try to accommodate you. All of our experiences, of course, are a competition against the clock. 

Can my group have exclusive use of the room?

Yes, you must purchase the minimum amount for each game to have exclusive use of the room

What is the minimum/maximum team size for each game room?

The minimum amount of players is 2 with a maximum of 6.  Please note that the more players in a room may lessen the experience.

I am claustrophobic, can I play?

Most of our rooms are large in size but there maybe small spaces at different stages of the game.  Please contact Locked In before booking.

How can I book?

Please call or click here to book online.

Can I cancel my booking or reschedule a new session?

This is a live event game, and once the booking is confirmed, we cannot accept any cancellations or give any refunds.  However you can reschedule by giving us at least 7 day’s notice.  For reschedules, please contact us by email or by phone